FAQ 

What age population do you serve? 

We typically serve ages 14-25. In addition to our regular programming, we have a young professionals program which encompasses patients ages 25-35. 

What is the first step to receiving services at NYCFL?  

The first step is giving us a call for a pre-screening on the phone with someone from our admissions team. From there, we provide a three-step process that allows for a comprehensive developmentally appropriate evaluation. Learn more about our admissions and assessment process.  

What does the program entail?  

We offer a variety of programs that are customizable to each individual’s recovery journey. Details of the program, timing and frequency are all decided upon based on the individual. Contact our admission team for more information.  

How long is your program? / How frequent is your program?  

Each person is different, which is why our program is very customizable. You can engage in the program to what meets your recovery journey. Typically, we start at a higher level of support with more services and as you evolve through the program, we customize it to the level of care you need.  

How much does it cost?  

Each program is extremely customizable, with add-ons and alterations made on a case-by-case basis. Contact our admissions team for more information on the program that will best fit your recovery journey.  

Do you accept insurance?  

Upon reaching out to NYCFL, we are able to verify your insurance benefits to see how much your insurance will cover towards cost.  

What are your resources for parents?  

At the New York Center for Living, we understand that prevention starts at home. We offer our education series free of charge, so anyone can benefit from a better understanding of mental health and substance abuse issues. We also have a variety of different family programs to support the recovery process  

What support do you offer for families?  

We consider family treatment to be an integral part of our program. Families are involved in all of our programs, and we have family programs such as parent only groups, multifamily groups and family therapy.  

How can I support a loved one while they’re enrolled in the program?  

We have a variety of different ways for loved ones to support a patient and receive support themselves, such as our sibling group, significant other group and multiple family programs.  

Do you have psychiatry services in your program?  

In addition to a highly qualified medical director, all of our psychiatrists specialize in adolescent and young adult psychiatry with a specialty on substance abuse.  

Who will be on my child’s treatment team?  

Our team all shares a passion for helping young adults and adolescents to overcome their issues and succeed in finding sustainable recovery from drugs and alcohol. Please visit our team page to learn more about our highly qualified staff.  

Can I keep my current therapist or psychiatrist?  

Yes. If you are currently engaging in treatment with a treatment provider that you have a healthy relationship with, we see them as an extension of our team, and we will work with them as well as the family and client to support the client’s needs.  

What if my child needs an inpatient program?  

We are an outpatient program, but if in the initial assessment we feel we aren’t able to meet your needs under our roof, we will refer you to the appropriate level and type of care. During treatment if we feel you need a higher level of care, we can provide referrals and help with the transition process.  

Do you have an alumni program?  

Yes. Those who have completed the program can remain involved in the activities at NYCFL through our alumni program. We have an alumni support group as well as alumni family supports.  

How are you addressing Covid-19? 

NYCFL is prepared and taking rapid, measured steps to ensure that our facility operates safely at this time. Please see our NYCFL COVID-19 Guidelines. 

What is our treatment philosophy?  

We understand the complex variables that affect adolescent substance experimentation and use. We develop individualized treatment plans that will help teenagers sharpen the skills necessary to thrive without the use of drugs and/or alcohol.  

Our approach to treatment is focused on abstinence and the 12-Step program. Working through each of these steps provides adolescents and young adults the framework to address the complex realities of substance abuse. In doing so, our clients find meaning and purpose in their lives while they heal. 

Our goal is to meet our clients where they are and look at the issues that a client brings to us through many different lenses: family lens, attachment lens, medical model lens, developmental model lens. We look at what this person and their family need to work on and heal in order to be able to move forward in life in a very healthy and successful way.