Quick answer: For addiction and mental health help in New York City, call 911 in an emergency and 988 for crisis support. NYC 988 offers free counseling and referrals by phone, text or chat. New York State’s HOPEline, 1-877-8-HOPENY, or text HOPENY (467369), connects people to addiction treatment 24/7, and FindAddictionTreatment.ny.gov lists certified programs.
How we put this guide together
New York Center for Living is an outpatient program in Midtown Manhattan serving teens, young adults and families. We built this list for New Yorkers who need help and don’t know where to start, and most of these resources aren’t connected to us. Details come from New York State OASAS and other public sources; check before you go.
Resources at a glance
| Resource | What it’s for | How to reach it |
| 911 | Overdose, injury or immediate danger | Call 911 |
| 988 | Emotional crisis or thoughts of suicide | Call or text 988 |
| NYC 988 (formerly NYC Well) | Free counseling and referrals | Phone, text or chat |
| NYS HOPEline | Addiction help and referrals, 24/7 | 1-877-8-HOPENY or text HOPENY (467369) |
| FindAddictionTreatment.ny.gov | Search certified treatment programs | Online |
| Family support groups | Support for parents and partners | Al-Anon, Nar-Anon and others |
1. 911 for emergencies
Call 911 for an overdose, serious injury or immediate danger. If opioids may be involved, give naloxone.
2. 988 for crisis support
988 is a free, confidential, 24/7 line for emotional crisis or thoughts of suicide, by call or text.
3. NYC 988
New York City’s mental health support line, formerly NYC Well, lets New Yorkers speak with a counselor by phone, text or chat, 24/7, in more than 200 languages, including short-term counseling, peer support and referrals.
4. New York State HOPEline
The state’s 24/7 HOPEline helps people find addiction treatment and support. Call 1-877-8-HOPENY or text HOPENY (467369). Parents and loved ones can call too.
5. FindAddictionTreatment.ny.gov
New York’s online tool lists certified treatment programs, including outpatient services and available beds, searchable by location.
6. The OASAS provider directory
Use the OASAS provider directory to confirm whether a program is certified by the state before enrolling.
7. Naloxone
Naloxone reverses opioid overdoses and is available over the counter at pharmacies. Keep it on hand if anyone you know uses opioids or pills from non-pharmacy sources.
8. School and college counseling
High school counselors and college counseling centers can provide support, safety planning and referrals for students.
9. Family support
Al-Anon and Nar-Anon hold meetings across the city and online for family members. Family programs at treatment centers also help parents and partners.
10. Outpatient treatment for teens, young adults and families
New York Center for Living offers outpatient and intensive outpatient treatment in Midtown Manhattan, including programs for adolescents, college students and young professionals, plus a family program. Call (646) 692-0034.
FAQ
Where can I find addiction help in NYC?
Call the NYS HOPEline at 1-877-8-HOPENY or text HOPENY (467369), search FindAddictionTreatment.ny.gov, or reach NYC 988 for counseling and referrals.
What is the NYS HOPEline?
The HOPEline is New York State’s 24/7 addiction help line. Call 1-877-8-HOPENY or text HOPENY (467369) for support and referrals.
What happened to NYC Well?
NYC Well is now NYC 988. It offers free, confidential counseling, peer support and referrals by phone, text or chat, 24/7.
How do I check if a program is licensed in New York?
Search the OASAS provider directory or FindAddictionTreatment.ny.gov to confirm state certification.
Where can parents get support?
Al-Anon and Nar-Anon offer meetings for families, and many treatment programs, including New York Center for Living, offer family programs.
